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iOS & Android

Your City.
In Every Pocket.

The Municipal App Residents Actually Use.

Report issues, pay bills, get alerts, find events, and access every city service β€” all from one branded app with your city’s name and logo.

πŸ””
Good morning,

Welcome, Resident πŸ‘‹

πŸ“‹
Report Issue
πŸ’°
Pay Bills
πŸ“…
Events
πŸ“°
News
🚨
Alerts
πŸ—ΊοΈ
Map
πŸ—‘οΈ
Trash Day
πŸ’¬
Chat
⚠️
Water Main Repair
Oak St closed 8AM–4PM today
🏠Home
πŸ“‹Services
πŸ’¬Chat
πŸ‘€Account
πŸ“²
Push Notifications
Real-Time Alerts
⭐
App Store Rating
4.8 / 5 Stars
πŸ“Š
Citizen Adoption
85% Engagement

Trusted Nationwide

500+

Municipalities

50

States Served

4.8β˜…

App Rating

85%

Adoption Rate

EVERYTHING IN ONE APP

City Hall in the Palm of Their Hand

Every service your residents need β€” reporting, payments, alerts, events β€” unified under your city’s brand.

πŸ“‹
311 Reporting
Report potholes, streetlights, code violations with photos and GPS. Track status in real time.
πŸ’°
Bill Pay
Pay water, sewer, trash, and utility bills securely. Set up autopay and view payment history.
🚨
Push Alerts
Emergency notifications, weather alerts, road closures, and boil orders sent instantly to residents.
πŸ“…
Events Calendar
Community events, council meetings, park programs, and facility reservations in one place.
πŸ“°
City News
Press releases, project updates, department announcements, and community spotlights.
πŸ’¬
AI Chatbot
Built-in chatbot answers resident questions 24/7 about permits, services, hours, and more.
πŸ—ΊοΈ
Interactive Map
Find city facilities, parks, fire hydrants, construction zones, and district boundaries.
πŸ—‘οΈ
Trash & Recycling
Personalized pickup schedules, holiday changes, bulk pickup requests, and accepted items lists.
City of Springfield
πŸ“‹
SR-2847 UpdatedPothole on Elm St β€” In Progress
βœ…
Payment ConfirmedWater Bill β€” $47.50
πŸ“…
Council MeetingTonight at 7:00 PM β€” Agenda
🚨
Weather AlertSevere storm warning until 8PM
πŸ—‘οΈ
ReminderBulk pickup tomorrow β€” curbside

YOUR BRAND

Your City's Name. Your Logo. Your Colors.

This isn’t a generic “gov app” β€” it’s your city’s app, published under your name in the App Store and Google Play. Residents see your brand, your seal, your identity.

βœ“
White-Label Branding
Your city name, logo, colors, and seal throughout the entire app experience.
βœ“
Published Under Your Name
Listed as your city’s official app in Apple App Store and Google Play.
βœ“
Custom Home Screen
Configure which services appear, ordering, and featured content.
βœ“
Synced With Your Website
Content, alerts, and events auto-sync from your MyCityGov website.

311 INTEGRATION

Report Issues with Photos & GPS

Residents snap a photo, the app detects their location, and a service request flows directly into your Smart311 dashboard β€” no phone call required.

Status updates push back to the resident automatically, so they always know their request is being handled.

πŸ“Έ Photo Attach πŸ“ Auto GPS πŸ”” Status Alerts πŸ“Š Auto-Route
← Report an Issue
🚧 Pothole / Road Damage
Large pothole near intersection, about 2ft wide. Causing traffic to swerve.
PHOTOS
πŸ•³οΈ
πŸ“Έ
+
πŸ“ 742 Evergreen Terrace β€” Auto-detected
Submit Report β†’

LAUNCH TIMELINE

Your App, Live in 4 Weeks

We handle everything β€” design, development, app store submission, and launch support.

1

Configure & Brand

We customize every screen with your city logo, colors, seal, and service configuration.

2

Connect Services

Link your Smart311, payment systems, events calendar, and notification feeds.

3

Publish & Launch

We submit to App Store and Google Play under your city’s name and handle approval.

PUSH NOTIFICATIONS

Keep Residents Informed, Instantly

From emergency alerts to friendly reminders, push notifications ensure your residents never miss important city updates.

Segment by neighborhood, opt-in topic, or send city-wide β€” all from your admin dashboard.

🚨 Emergency Alerts πŸ—‘οΈ Service Reminders πŸ“… Event Updates 🚧 Road Closures πŸ’§ Utility Notices
🚨
Severe Weather Alert
Tornado watch issued for the county until 9 PM. Seek shelter if needed.
Just now
βœ…
Request SR-2847 Resolved
Your pothole report on Elm St has been repaired.
2 hours ago
πŸ’§
Boil Water Advisory Lifted
Water is safe to drink in Districts 3 & 4. No further action needed.
5 hours ago
πŸ—‘οΈ
Trash Pickup Reminder
Bulk trash pickup tomorrow. Place items curbside by 6 AM.
Yesterday
πŸ“…
Council Meeting Tonight
7:00 PM at City Hall. Agenda: Budget vote & zoning changes.
Yesterday

WHY MYCITYGOV

Built for Government. Not Retrofitted.

See how we compare to generic app platforms that weren’t designed for municipal needs.

FeatureGeneric AppsMyCityGov App
White-Label Brandingβœ•βœ“
311 Service Requestsβœ•βœ“
Photo + GPS Reportingβœ•βœ“
Integrated Bill PayLimitedβœ“
AI Chatbot Built-Inβœ•βœ“
Push NotificationsBasicSegmented
Website Auto-Syncβœ•βœ“
Events & CalendarBasicβœ“ + RSVP
No Long-Term Contractβœ•βœ“

Put Your City in Every Pocket

See how MyCityGov’s Municipal App can modernize your city’s citizen engagement. Schedule a free demo today.

618-799-6494